Title: UX/UI Designer
Location: Englewood, CO (onsite)
Job Type: C2H
Job Description
Bachelor's degree in UX/UI Design, Interaction Design, Computer Science, Information Technology, or a related field.
5+ years of experience in UX/UI design and development, with a strong focus on designing and developing solutions for call centers and customer-facing tools.
Proven experience working with AWS Connect, including developing contact flows, IVR systems, and integrating with third-party applications.
Hands-on experience with AWS services such as AWS Lambda, Amazon Lex, Amazon Polly, and Amazon CloudWatch.
We are looking for a talented Senior UX/UI Designer/Developer with expertise in AWS Connect to join our IT team. In this hybrid role, you will be responsible for designing, developing, and implementing seamless, user-centered solutions for call center operations and customer-facing tools. You will leverage your deep knowledge of AWS Connect to create high-quality experiences for both agents and customers, optimizing customer journeys and streamlining agent workflows. The ideal candidate will have strong experience in both UX/UI design and development, as well as hands-on expertise in AWS Connect and related technologies.
Key Responsibilities:
UX/UI Design for Call Centers & Customer Tools:
AWS Connect Solution Design & Development:
Collaboration & Cross-Functional Leadership:
Testing, Prototyping & Validation:
Performance Monitoring & Optimization:
Skills & Competencies:
...Job Description Are your organization and archiving skills something to be admired? We are seeking a detail-oriented legal records manager who can retrieve files for our attorneys and staff quickly and efficiently and keep accurate records of the location of the files...
...-$90,000.00 2 weeks ago Boulder, CO $140,000.00-$240,000.00 2 weeks ago Denver, CO $125,000.00-$200,000.00 2 days ago Cryptocurrency Trader - Maverick Trading Denver, CO $90,000.00-$120,000.00 2 months ago Denver, CO $77,000.00-$154,000.00 3 days ago...
...center support, last-mile delivery, supply chain analytics, optimization... ...costs. *****Drivers must use a company provided... ...: *** These are 1099 "Independent Contractors" not employees***** Various... ...delivery experience ~ DOT Medical Card (Required)~ Driver's...
...people to live healthier lives everywhere, every day.As the engine of our business, our engineering teams continually challenge our... ..., being pragmatic in their approach to innovating. From our field service engineers who work tirelessly to reduce our customer downtime,...
...will have experience with AAV biology, and a track record of advancing drug discovery programs through preclinical development in a biotech or pharmaceutical industry setting. This individual will be responsible for evolving novel capsid variants for effective...