Tour Guide Job at Legends, Inglewood, CA

dHNBWmZRS0VhSzVrQjgxL28wS2NmeENsQ0E9PQ==
  • Legends
  • Inglewood, CA

Job Description

The Role

Tour Guide
To serve the high volume of visitors, it is imperative that service of the highest standard is administered daily through each employee associated with the tour department at SoFi Stadium. The role of a Tour Operations staff member is to effectively give information about the venue in an entertaining, engaging and informative way.

Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities:
Provide exceptional customer service to stadium visitors

  • Welcome each visitor and serve them as they begin the tour
  • Maintain a professional image and pleasant demeanor at all times
  • Be knowledgeable about all parts of the stadium that are on the tour route and in the script.
  • Facilitate a group getting through the stadium in a safe and effective way
  • Work with fellow team members to keep tour route monitored in an effective manner
  • Know which tours are available on a day to day basis
  • Communicate with teammates and supervisors via 2-way radio
  • Ensure safety of all visitors
  • Must have at least 3 days of full availability each week

Qualifications:

•Have relevant customer service experience

  • Must have excellent interpersonal skills
  • Must be able to memorize and recite all tour script facts and information
  • Ability to demonstrate a positive, team-oriented attitude
  • Must be comfortable serving visitors of all backgrounds and ages
  • Must be willing to be flexible with their schedule and daily assignments
  • Must have internet access for scheduling purposes
  • Ability to stand for long periods of time, walk long distances, use escalators and operate elevators
  • Ticketmaster Host experience is a plus
  • Bilingual skills are a plus
  • Computer experience needed

PHYSICAL REQUIREMENTS:

  • Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
  • Ability to walk long distances
  • Ability to lift and/ or move up to 25 pounds

Practice safe work habits follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor. Legends

Job Tags

Long distance, Flexible hours,

Similar Jobs

Tidewater Staffing

Rigger Job at Tidewater Staffing

 ...Norfolk, VA. Job Description: JOURNEYPERSON 4 (Rigging)~ Fabricates, installs and repairs rigging and weight handling gear on ships.~ Attaches hoists and pulling gear to lift, move, remove, install or position machinery, equipment, structural parts and order... 

Cabela's

Used Firearms Outfitter - Part Time Job at Cabela's

**_POSITION SUMMARY:_** The Retail Used Firearms Outfitter position responsibilities include the evaluation and purchase of used firearms, the acquisition of used firearms into the bound book, and ensuring proper payment to the customer. This role provides legendary... 

Securitas Security Services USA

Patrolling Security Officer Job at Securitas Security Services USA

 ...Patrolling Security Officer Wage: $18.00/ hour 1 year Security/ Military/ Law Enforcement Experience required Must be able to walk for extended periods of time Must have high customer service skills We help make your world a safer place. Are you inte Security Officer,... 

MSI Mold Builders

Mold Designer Job at MSI Mold Builders

 ...Job Description Job Description MSI Mold Builders of Cedar Rapids, IA is looking to hire a full-time Mold Designer . Are you detail oriented? Would you like to be part of a dynamic and innovative team ? If so, please read on! This manufacturing design position... 

Memorial Healthcare System

Medical Assistant - Urology Job at Memorial Healthcare System

 ...pertinent information. Follows up on reported issues and assists with service recovery. Maintains equipment and medical supplies, including reordering, stocking,...  ...Rounds with patients to ensure excellent patient experience. Under supervision, assists with patient assessments...