Job Description

Job Overview

Saz’s State House is looking for experienced Servers to join our restaurant team. In this role, you will provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return.
Key Responsibilities

• Promote, work, and act in a manner consistent with the mission of Saz’s State House Restaurant.
• Monitor and observe guests’ dining experience to ensure they are satisfied with the food and service, and respond promptly and courteously to correct any problems.
• Collect payments from guests.
• Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Prepare checks that itemize and total meal costs and sales taxes.
• Take food or beverage orders from guests.
• Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Serve food or beverages to guests.
• Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
• Inform guests of menu changes and daily specials and make recommendations you genuinely feel they will enjoy.
• Clean tables or counters after guests have finished dining.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform cleaning duties, such as sweeping and mopping floors, tidying up the server station, taking out trash, or checking and cleaning bathroom.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, and brewing coffee.
• Escort guests to their tables.
• Garnish and decorate dishes in preparation for serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Describe and recommend wines to guests.
• Thank guests for their visit and invite them to return.
• Attend all scheduled employee meetings and offer suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Requirements

• Basic knowledge of dining room and service procedures and functions
• Basic mathematical skills
• Able to handle money and operate a point-of-sale system

Physical Requirements

• Able to work in a standing position for long periods of time (up to 5 hours)
• Able to safely lift and easily maneuver trays of food and containers weighing up to 25 pounds

Saz’s State House opened in 1976, and we’ve grown for almost 49 years. Today, Saz’s Hospitality Group offers amazing catering, festivals, and retail throughout Southeastern Wisconsin. True to our roots, we focus on building a team of caring and committed individuals who believe in stellar service to our guests and each other. We’re also proud to be a SEVEN time recipient of the Top Workplace Award! Please be sure to visit Sazs.com to learn more.
At Saz’s, we want you to be YOU – we celebrate everyone for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills – creating an inclusive environment for all team members. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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