Job Title: Instructional Designer – Technical Writer
STATUS: Full-Time, Exempt
Location: Caldwell, ID
Department: Human Resources
Reports to: Training and Development Specialist
Be the Difference with JTS | Mission Critical Group!
At JTS| Mission Critical Group , we don’t just hire employees, we empower skilled professionals to drive real impact. Through our people-centered management approach , we attract, hire, and retain exceptional individuals by fostering a culture where innovation thrives, transparency is valued, and resilience is key. Our core values— Have Humanity, Be Transparent, Drive Innovation, Be Resilient, Always Reliable, and Grit —define the way we work and succeed together.
Come be a part of the MCG Way , where your contributions matter, your growth is supported, and your career has purpose. Join us and help shape the future!
Job Summary:
The Instructional Designer – Technical Writer is responsible for designing, developing, and maintaining engaging, accurate, and user-friendly instructional materials and technical documentation that support employee training and development, and internal knowledge management. This role bridges technical expertise with learning theory to produce materials such as manuals, e-learning modules, work instructions, quick reference guides, and job aids for a range of audiences within the manufacturing industry.
Who You Are:
Key Responsibilities:
Qualifications & Experience:
Preferred:
JTS – Proudly American-Made
At JTS, we take pride in producing high-quality, American-made products while providing a workplace where employees can thrive. With locations in Caldwell and Nampa, ID, and Abilene, TX , we offer a supportive, fast-paced environment with excellent benefits and career growth opportunities.
✨ What JTS Offers:
Join a company that values quality, hard work, and the people who make it all happen. Apply today!
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