Our Opportunity: Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Within Chewy, the Chewy Health team is focused on redefining how vets and pet parents care for their pets, and are on a multi-year journey to reinvent the experience of working with your veterinarian to keep your pets happy and healthy. As part of this mission, the Chewy Health Services team is hiring a Director, Product – Connected Care in our Bellevue, WA offices to help us build a suite of services that enable a seamless omnichannel customer experience for pet parents to engage with their vet across the full lifecycle of care. This position is a rare opportunity to get in on the ground floor of a team that seeks to reinvent how care is delivered in the pet health industry, and work in one of the most dynamic and innovative teams at Chewy. This leader will own defining, implementing, and managing the product strategy, feature set & multi-year roadmap for how customers engage with their veterinary clinics across all channels and touchpoints, including how they schedule appointments, interact with veterinarians and staff in the clinics, pay for services and get the medications and post-appointment support they need to manage their pet’s health after their visit. The Director, Product – Connected Care will be a team leader and mentor in a high-paced environment demanding clear and effective leadership. What You’ll Do:
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