The Monitor Technician I have the responsibilities of: 1) recording electrocardiograms (EKGs) of customers ranging in age from newborn to geriatric 2) Ensuring that EKGs are transmitted from cart to MUSE EKG Computer System 3) Utilizing patient identifiers, placing telemetry transmitter packs, communication with monitor technician for verification of signal 4) delivering cardiac rhythm strips from the Cardiac monitoring station to the various nursing units and posting these strips in specified unit locations during periods of medical record downtime 5) performing miscellaneous duties related to cardiac monitoring including but not limited to troubleshooting telemetry transmitter packs (i.e., replacing worn electrodes, changing batteries, changing wires, etc.) 6) assisting in the search and retrieval of misplaced telemetry transmitter packs and cardiac pacemakers 7) document all interventions in EHR (EPIC). Contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee’s work is valuable and contributes to the success of the Mission. Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction. Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes. Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance. Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce. Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances. Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues. This role may require access to sensitive information including HIPAA Protected Health Information and other regulated information. Workforce members must ensure access is based on a need to know and is the minimum necessary to perform duties, with reasonable efforts to protect information from unauthorized access and modification.
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