Job Description

Job Description

Job Description

We are seeking a full-time Legal Assistant to join our team at our Sunset Hills location. We are interested in full-time paralegals with experience, new paralegals who recently obtained their certification (or are working toward their certification), and anyone with a demonstrated interest in criminal law, with or without experience. Prior law firm experience is helpful but not required. Experience in customer service, sales, or administrative support is especially helpful. A Paralegal Certificate is NOT required, but a passion for criminal defense and helping people IS.

Benefits:

• Technology allowance
• Paid time off (PTO)
• Paid holidays
• Occasional work from home
• Health insurance
• Disability insurance
• Retirement plan with employer match

$22 - $27 hourly

As a Legal Assistant, you’ll play a key role in supporting the legal team and ensuring a seamless process for clients. Your responsibilities will be varied and may include intake, client onboarding, document preparation, and case management. Your key responsibilities may include:

• Oversee client onboarding to ensure a smooth and positive experience from initial contact to case initiation.
• Receiving and responding to telephone calls, e-mail messages, text messages, online form submissions, and chatbot engagements
• Managing and utilizing our intake software, which is Lead Docket
• Manage client data entry and document processing with precision and attention to detail.
• Draft client correspondence and create informative materials to keep clients updated on their case progress.
• Coordinate court filings and related documentation, liaising with courts and prosecutors’ offices when necessary.
• Maintain accurate and organized client files to facilitate smooth case management.
• Respond promptly to client inquiries, providing updates and addressing concerns regarding case status.
• Collaborate with team members to streamline internal processes and enhance overall client satisfaction.
• Participate in team meetings and contribute to continuous improvement initiatives.
• Perform other administrative duties as needed to support the firm’s objectives.

The ideal candidate for this role will be an organized, responsible, honest self-starter with a positive attitude who is eager to learn and motivated to achieve the best possible outcomes for clients. Other requirements include:

• A genuine passion for criminal defense and assisting individuals in need.
• Proficiency in written and spoken English.
• Strong organizational skills with a keen eye for detail.
• Excellent communication skills and a collaborative approach to teamwork.
• Ability to manage multiple tasks efficiently and follow up on pending matters.
• Professional demeanor and excellent interpersonal skills.
• Proficiency in technology and familiarity with Microsoft Office Systems.
• Familiarity with legal terminology and processes, especially in criminal law, is a plus.

Rose Legal Services is a thriving criminal defense and DWI law firm that dedicates its practice exclusively to representing individuals who have been charged, arrested, or investigated for a crime. Our goal is to secure the best outcomes for clients while delivering an exceptional client experience. Above all, we believe in SECOND CHANCES . Our hiring decisions are based on our CORE VALUES:

• Uncompromising Integrity: Integrity in every action, no Saul Goodman aspirations
• Care: Deep concern for clients, their legal matters, our team, and office policies
• Teamwork: Prioritizing client and firm interests over personal agendas
• Growth Mindset: Continuous improvement, education, and new technology
• Relentless Focus on the Client Experience : We want clients to have an outstanding experience working with us

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