Job Description

Are you interested in supporting an outstanding transaction team and ensuring the best possible experience for every client? Apply for our Document Coordinator position! Your job will consist of developing an understanding of clients' needs and determining how to obtain title clearance on every file with the assistance of the transaction team. You will take the lead on locating documents and information such as: mortgage payoffs, HOA information and documents, village closing requirements, etcetera. Overall, your role is to directly assist our sellers in obtaining or locating documents needed to clear title and sell their home. Essentially, you are the liaison between our clients and the transaction department. This role is part-time and is a hybrid position. Responsibilities:

• Keep company systems up to date with new info or documentation, such as our CRM system Podio or the company google drive.
• Manage all assigned tasks with careful attention to detail and deadlines.
• Properly prioritize tasks based on business needs or leadership expectations.
• Assist the transaction management team in identifying what documentation is necessary for title clearance and closing requirements.
• Obtain info and documents from sellers such as: Authorizations, mortgage statements/payoffs, HOA documents, city/village liens or documentation.
• Directly connect with and assist sellers in locating or obtaining documents or key info on behalf of the transaction team.
• Provide technical assistance to sellers in navigating their emails, signature services like docusign or dotloop, and 3rd party sites such as mortgage payoff portals.
• Operate as the primary liaison between sellers and the transaction department.
• Cooperate professionally with agents, appraisers, title companies, lenders, home inspectors, contractors, and attorneys, etc. as necessary.

Qualifications:

• Attention to Detail.
• Organization.
• Communication Skills via Text, Email, & Voice.
• Customer support skills.
• Teamwork and coordination.
• Strong technical literacy with computers.
• Experience in the real estate industry preferred but NOT required

About Company: We are a national real estate investment company with regional offices in Atlanta, GA; Philadelphia, PA; Phoenix, AZ, & Chicago, IL. In addition to real estate investment, we have a brokerage division.

Job Tags

Part time, For contractors,

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